Job Description
Our AT&T Hotel's F&B Team is looking for their next barista for our Moon Tower Cafe at Rowling Hall!
Summary: Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner.
*Must have the following availability: MONDAY-FRIDAY 6AM-2:30PM; this Cafe mirrors UT's school-year schedule, so there are periods in the year where it closes when students are not in-class.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
- Maintains accurate production pars and inventories in the customer service and merchandising areas.
- Prepares espresso orders for customers and catering using standard measures and recipes.
- Completes production and par lists, pre-meal checklists, requisitioning and waste lists.
- Adheres to policies and procedures to ensure consistency in the guest experience.
- Enters orders accurately into the POS devise, accepts cash and charge payments. Accurately makes change.
- Follows standard procedures for making refunds.
- Responsible for all assigned change funds and cash receipts ensuring that the cash drawer is in compliance with overage/shortage standards.
- Required to replenish condiments, beverages, and general supplies while maintaining cleanliness of service area.
Food Safety/Sanitation
- Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standards
- Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
- Handles foods items appropriately during preparation
- Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards
- Keeps display equipment clean and free of debris during meal service as assigned
- Cleans equipment, as assigned and in a timely fashion
- Cleans workstation thoroughly before leaving the area for other assignments
Customer Service
- Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions
- Interacts with customers in a manner to ensure customer satisfaction
- Greets customers courteously
- Serves customers quickly, Does not allow back-ups or snags in serving lines
- Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor
- Demonstrates a complete understanding of daily menu items and explains same to customers accurately
- Relays relevant comments from customers directly to supervisors
- Interact with customers and resolves customer complaints in a friendly and service oriented manner
- Consistently exhibits the ability to keep up with peak cafeteria hours and does so calmly, accurately and efficiently
- Checks to ensure that all display foods are merchandised attractively per standards
- Serve food neatly and attractively per standard
Physical Safety
- Ensures corporate and OSHA safety standards are followed
- Follows principles of sanitation and safety in handling food and equipment
- Cleans up spills in the dining area, his/her own work area immediately.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass: - Paid Vacation Days (after 90 days of employment)
- Annual Merit Increases
- 11 Paid Holidays (after 90 days of employment)
- Ride the Bus for Free
- Free Daily Shift Meals
- Lockers & Locker Rooms with Showers
- Discounted Monthly UT Garage Parking
- Discount Gift Shop offerings
- Referral Bonus $
We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
Job Tags
Full time, Immediate start, Monday to Friday, Shift work,