BUSINESS ANALYST Job at SGS Consulting, Texas

cDMreDBQYTUrV2NoVDhvR1YwS0UyejRCdXc9PQ==
  • SGS Consulting
  • Texas

Job Description

Job Responsibilities:

  • Data Entry: The role involves significant data entry tasks, handling utility outreach, and prioritizing incoming customer requests, including bill inquiries and payment escalations.
  • Attention to Detail: Accuracy in handling customer requests and payments is crucial due to the heavy data entry nature of the role.
  • Analytical Skills: Strong analytical skills are needed to audit work, collaborate with internal teams, and provide feedback for process improvements.
  • Customer Service: Good customer service experience is essential for interacting with both internal and external stakeholders, including utilities and customers.
  • Meeting Metrics: The candidate must meet weekly metrics and deadlines, ensuring timely onboarding of customers onto the platform.
  • Work Arrangement: The position is primarily remote with occasional office visits for scheduled meetings.
  • Candidate Background: The role is open to entry-level candidates with one to three years of work experience and a bachelor's degree. Candidates with customer care experience, analytical skills, and the ability to collaborate and provide feedback have historically been successful in this role.
  • Resume Evaluation: Resumes should highlight experience working with customers, collaboration with other teams, and detail-oriented roles.
  • Interview Process: The interview process includes a glider assessment followed by a virtual panel interview with Mary and two other team leaders. Interviews are expected to be scheduled the week following the resume review process.
  • Contract Extension: There is a possibility for the contract to extend up to two years, and candidates can apply for open opportunities within the company.
  • Excel Proficiency: Intermediate proficiency in Microsoft Excel is required, but advanced skills like V-lookups and macros are not necessary.
  • Equipment Provision: The company will provide a laptop and headset, but candidates need to have their own monitors if they require multiple screens.

Skills:

  • Data Entry
  • Customer Service
  • Excel

Education/Experience:

  • High School.

Job Tags

Contract work, Work experience placement, Work at office, Remote work,

Similar Jobs

FHR

MO - 4/10 - 761423 - SQL Database Administrator Job at FHR

 ...Ourdirect client has an opening for a SQL Database Administrator position # 76125. This position is for 6+ months,...  ...premises, hybrid and cloud-based database systems that store and managecritical government data. This role involves optimizing database... 

Perspire Sauna Studio

Digital Graphic Designer Job at Perspire Sauna Studio

 ...are committed to creating a rejuvenating and transformative experience for our guests through the use of cutting-edge infrared sauna...  ...gender or sexual orientation. Job Summary The Digital Graphic Designer is responsible for creating and managing a range of visual... 

DSV - Global Transport and Logistics

Freight Forwarder - Air Import, PHARMA Job at DSV - Global Transport and Logistics

 ...delivery to the final destination. This role involves coordinating with multiple parties, including airlines, customs agents, and trucking companies, and requires strong organizational and communication skills. Duties and Responsibilities Manage the importation of... 

The Pivot Group Network

Financial Analyst - Charlotte Area Job at The Pivot Group Network

 ...and variance analysis. Demonstrated experience with cost accounting principles and inventory valuation in a manufacturing environment...  ..., inventory, cost accounting) Knowledge of supply chain finance concepts Job Titles That Should Apply... 

Pho District 1

Bubble Tea Barista Job at Pho District 1

 ...Pho District 1 is looking for an energetic, positive, and fast learner to join our team! Will be making boba drink. No experience is required, will train everything you need to know! Schedule: Flexible schedule. Part-time. Day shift. Everything shift. Every...