Personal Lines Customer Service Representative - Independent Insurance Agency - Base Salary to 60k/year - Easton, PA

Our client, a well-established, 100+ year old independent insurance agency in the Easton, PA area, has an immediate need for a skilled Personal Lines CSR. They have developed an excellent reputation for providing a client-focused solutions and customer service for commercial, benefits, and personal insurance needs. They are a close-knit and long tenured team who is looking for candidates to grow with them.

Responsibilities:

Support assigned service staff, upselling, cross-selling, as well as rating and data entry.
Process policy documents, change requests and confirmations, cancellations, utilizing the
agency management system.
Use insurer websites to obtain quotes, proposals, policy documents, and rating and for billing
questions.
Maintain customer and prospective customer files with discretion.
Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.

Qualifications:

Compensation:

Base salary in the 50k – 60k/year range, plus 50% first year commission on new business you bring in.
In addition, the agency offers medical, dental, vision, 401k safe harbor, PTO, Paid Holidays, etc.
This role is fully in-office. Company laptop is provided for snow days.

#INDINS

Work at office, Immediate start,